Formerly Medi2data we have rebranded to Lalu, delivering the next phase of our growth strategy.

Managed Service

A complete, end-to-end outsourced medical reporting solution, enabling healthcare providers to fulfil report requests efficiently, without the operational burden.

Clinical & admin hours saved per month
0
Saved in associated medical reporting costs per month
£ 0
Average increase in medical reporting revenue
0 %
Reduction in medical reporting related inbound queries
0 %

*Based on an average practice size of 10,000 patients

Removing the strain of medical reporting from your practice

Medical report requests place a significant administrative burden on healthcare providers. Managing requests, engaging patients, coordinating clinicians, maintaining compliance, and meeting turnaround expectations can quickly consume valuable time and resources.

Our ReportSure Managed Service removes that burden. Acting as an extension of your team, we take ownership of the end-to-end reporting process, helping you deliver a consistent, compliant, and efficient service without increasing operational overhead.

Discover how ReportSure works and the benefits it delivers to healthcare providers.

Uncover the value of a fully managed
medical reporting solution

From reducing administrative workload to improving turnaround times and ensuring consistent report quality, explore how a streamlined, end-to-end service can elevate efficiency across your entire practice and discover why once you make the switch, you’ll never look back.

Save clinical & admin time

arrow_down [#338]Created with Sketch. arrow_right [#336]Created with Sketch.

Free up valuable clinical and administrative capacity by outsourcing the medical reporting process. With minimal input required from your team, clinicians can focus on delivering care while administrators spend less time managing requests, chasing information, and coordinating fulfilment.

Report requests are managed in line with GDPR, the Data Protection Act, and healthcare industry best practices. Built-in governance and specialist oversight help reduce risk while maintaining consistent compliance.

Provide patients with a seamless, transparent reporting journey. Faster processing, proactive communication, and dedicated support help improve satisfaction while reducing enquiries and complaints.

Benefit from established commercial arrangements and specialist revenue management. We help healthcare providers capture the full value of their medical reporting activity by ensuring every eligible request is processed, fulfilled, and invoiced appropriately.

Smart reporting powered by technology and expertise

Discover how our medical reporting solutions enhance efficiency for your practice, freeing both clinical and administrative teams to concentrate on patient care.

Step 1: Report request submission

arrow_down [#338]Created with Sketch. arrow_right [#336]Created with Sketch.

Healthcare providers simply submit report requests to ReportSure Managed Service through our secure digital platform. Designed to be quick and easy to use, requests can be transferred to our specialist team in just a few clicks, allowing us to take ownership of the fulfilment process from the outset and reduce the administrative burden on your organisation.

Every request undergoes a comprehensive triage process to validate consent, verify the request type, and confirm the appropriate reporting pathway. Our team then processes the relevant medical information and prepares a provisional medical report, ensuring clinicians receive a complete, quality-assured document ready for review and sign-off.

Prepared reports are reviewed and approved by our expert clinical panel to check the information disclosed is accurate, appropriate, and compliant with relevant legislation, regulation, and professional guidance. This additional layer of clinical oversight helps protect healthcare providers while maintaining the highest standards of report quality and governance.

We manage the entire invoicing and revenue collection process on your behalf, from issuing invoices and collecting payment through to reconciliation and reporting. By ensuring all eligible activity is billed correctly and payments are actively pursued, we help maximise revenue recovery while removing the administrative burden from your team.

Following clinical approval, reports are delivered securely to the requestor through trusted digital channels. Every report is tracked and auditable, providing a compliant, secure, and seamless end-to-end experience.

Services matched exactly to your needs

Our market-leading service is available through two flexible plans, allowing healthcare providers to choose the level of support that best suits their needs.

Whether you require our comprehensive All Reports solution or a dedicated SAR Only service, we deliver a secure, efficient, and compliant approach to managing medical report requests.

All Reports

A complete outsourced medical reporting service covering all report requests received by your organisation.

All Reports gives healthcare providers a fully outsourced solution for managing medical report requests. Our specialist team manage of the entire fulfilment process.

SAR Only

A specialist outsourced service designed to manage Subject Access Requests efficiently & compliantly.

SAR only is a dedicated Subject Access Request fulfilment service that helps healthcare providers reduce administrative burden and compliance risk while meeting data protection obligations.

Managed Service calculator

See how much time and money your practice could save each month by inputting your patient list size below.

Input your total patient list size:

Total monthly cost:

£800

+ VAT

Benefits:

45

hours saved per month

£1,560

saved per month

Click here for a quick overview of our service portal

Enter your email to unlock a quick overview of our service portal.

Learn more about how we can reduce the burden of medical reporting from your practice

Don't just take our word for it

Take a look at some of the benefits our service has provided to GP practices across the UK.

Together with our customers including...

Any questions?

We built ReportSure’s Managed Service to help GP practices cope under growing strain. Our Managed Service relieves the entire medical reporting burden from the practice, allowing them to focus on patient care.

We deliver an end-to-end service taking on all parts of the medical reporting process including clinical sign off, invoice and payment chasing and customer service support so your practice can gain back valuable time to focus on your patients.

Submit our interest form by clicking here and out sales team will be happy to pick up the conversation with you. 

Our managed service allows healthcare providers to fulfil medical report requests efficiently, without the operational burden by outsourcing the entire process to us. Our self service option enables healthcare providers to fulfil medical report requests efficiently, with complete visibility and control through using our proprietary technology.

Unlike traditional reporting providers, we combine clinical expertise with advanced technology and established quality processes. This enables us to deliver accurate medical reports faster while maintaining consistency, transparency, and compliance throughout the reporting journey.

We produce a wide range of report and records. Please get in contact with us by filling in this form and we would be happy to provide you with a full list of report types we handle.